Thinky Solutions

Customer Experience

Automation​ starts here.

AI-powered solutions that feel human on every channel

All-in-one solution just a simple connection away

Calls

Whatsapp

SMS

Live Chat

Emails

CRM

Tickets

Bulk Outbound Calls

Messenger

Reports

Monitoring

Instagram DMs

Lead Nurturing

Knowledge Base

Meta Ads

Google Ads

All-in-one solution just a simple connection away

Call Center

AI-Powered Calling With Old-School Reliability

Give your customers a seamless and reliable call journey enhanced by next-generation automation.

  • More flexibility + operational savings

  • Secure, stable, and scalable under heavy call loads

  • Easy Integration

  • Works perfectly for both inbound or outbound campaigns

Live Chat

AI Live Chat That Responds in Real Time

Give customers instant, helpful support anytime.

  • Improve the chat experience and keep customers engaged 24/7

  • Stable and fast connection with high customization

  • Integrated customer info, saved customer profiles and knowledge-based learning

Bulk Outbound Calls

Have more conversations

  • Unlimited concurrent calls
  • Scheduled automatic calls to make sure you’re calling with the right prospect at the right time
  • Smart batch import of phone numbers from lead lists
  • Faster and more efficient communication

SMS

Faster and high efficiency with lower cost

  • Support for both bulk group messages and individual sends
  • Use preset SMS templates to streamline mass messaging
  • Integrate SMS into your omnichannel strategy to deliver a seamless customer experience

CRM

An Integrated CRM for our Entire Business

  • Strengthen customer relationships with automated, personalized communication
  • Stay connected with clients through smart messaging and reminders
  • Streamline operations and boost profitability with built-in automation
  • Book and manage appointments effortlessly — no manual follow-ups needed
  • View everything that matters in one simple, intuitive dashboard

Reporting

Dashboards and reports that turn data into action

  • Visualized agent performance report
  • Routine agent training and evaluation
  • Key insights for data driven decisions

Quality Assurance

AI-Powered Call Quality Monitoring

  • Real-time interaction analysis

  • Continuous agent performance tracking

  • Emotion detection through voice and language

  • Accurate call recording files and transcript logs

AI-Powered Multilingual Communication.

Our AI supports over 100 languages and a wide range of accents across voice, text, and chat interactions. Every language includes hundreds of natural-sounding voice options, plus the ability to clone your own voice for a fully custom experience.

Elevate Your Business Today

We offer both standard and customized solutions to fit your business.